Other Quality Resources (External)
Resource | Link | Comments |
---|---|---|
TQM (Total Quality Management) | asq tqm | This is the TQM Learning page at ASQ |
TQC (Total Quality Control) | process improvement | A very good support site for TQC, and other quality practices and teachings |
FlowHelp TQM Tutorial | flowhelp com | A nicely laid out site devoted to TQM and ISO:9001 tutorials and support |
Bright Hub PM | brighthub com | A training and resources site focusing on excellence in project management, but with some very useful user guides (including Six Sigma and ITIL components) |
ASQ Quality Tools | asq tools | ASQ org has a section on Quality Tools and Templates, with supporting guides. This is a great starting place for those of us who are relatively new to Quality Analysis. |
NIST SEMATECH | nist gov eHandbook | This an online eHandbook on Engineering Statistics on a USA government site (public). Whilst not dedicated to Six Sigma specific quality analyis, it provides a very comprehensive guide on quantitative (graphical) techniques - very useful for anyone interested in data analytics. |
IT Service Management Zone | itil org uk | Covers IT and IT Service Management, including the relationship between IT v3 and the ISO 20000 standard (as illustrated in the ITIL Triangle ). |
Other Quality Resources (Internal Documents or Streams)
Resource | Link | Comments |
---|---|---|
Quality System Map | qms map | Quality Management System component cross-reference |
Quality Computer Support | qualityhelp support |
Our sister QualityHelp Org site focused on IT Quality Support for Desktop Support (Still work in progress) |
Quality Server Support | qualityhelp server | Our sister QualityHelp Org site focused on IT Quality Server Support, covering Windows and Midrange distributed server management |
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