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Security Administration

Security Administration

The Quality Help Community is a collaborative network of IT professionals with an interest in Quality Management and Quality Assurance based solutions in the IT industry. With collective participation, we hope to extend and share both the knowledge and experience of fellow IT technicians and security administrators.

 Our Vision at QualityHelp is to guide IT support folk in the principles and value of quality management through team involvement and sharing.





Beware of PayPal and eBay Related Phishing

With the recent eBay announcement asking members to change their passwords due to a security breach, most users reset their passwords immediately.

As a professional procrastinator, I put this off for a few weeks. Until I received an email, apparently  from PayPal regarding an account issue.  

Microsoft Virus Infection Phone Scam

I have had about 6 calls in the last year from an overseas call centre where more often than not a lady has identified herself as being from Microsoft and advised me that my computer is infected with a virus.  This happened to a friend a while ago and she started to go down that path until they asked for a credit card number.

No Vendor will ever ring you directly like this. I doubt that even Microsoft would try to maintain a database of ipaddress to users especially when most home users are on a system where they are randomly leased an address from a pool of addresses owned by their service provider (ie their address is not static).  Likewise if somebody calls and says they are from your bank and asks for login/passwords to your internet banking accounts I would be suspicious.

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