news: Quality System Definitions

A good starting point for anyone wanting to understand the best practices for managing quality systems, improving processes and the quality of their products and services, removing waste and defects is to get a clear understanding of the various quality principles, standards and methods that are available at any point in time.

We have updated the Quality Resources index page to include a list of IT Services and software development quality standards and methods, in an attempt to quickly enlighten the novice on these systems.

For consistency, we have used the definitions as provided by Wikipedia, which we found to be generally clear and sufficient for our requirements.