Quality Management - Overview

The Quality Help Community is a collaborative network of IT professionals with an interest in Quality Management and Quality Assurance based solutions in the IT industry. With collective participation, we hope to demystify Quality Management and it's effective application within the IT services and support industries.

Quality "best practices" applied in one organisation might not necessarily work well in another, and in some cases may be ineffective or detrimental to improvement. Planning a quality system implementation needs to consider the size of the organisation.

Our Vision here at QualityHelp is to help IT folk understand the principles and value of quality management through team involvement and sharing.  With that said, our community will undertake a number of small to medium "business" projects over time, to extend our knowledge and generate value to our members and others.